Full time technical support staff
Minnesota Air has 3 full time individual on staff to help you with your technical related issues.
Our Tech Support Staff are expert troubleshooters.
Warranty Assistance
Minnesota Air stocks the best HVAC products in the industry and we enjoy one of the lowest warranty rates for that very reason.
When an issue does arise, we will help you document your issue and cut through any red tape to ensure that you get compensated
in a timely manner.
We see what you see
We have working versions of many of the most popular models available today set up in our hands on training facility.
When you call and say you have a light blue rubber thing under some green panel, our Tech Support Staffers can walk over,
open that model up, and figure out exactly what you're talking about.
Training the experts
Our Technical Support Staff likes to get its hands dirty and we've seen it all.
This is why our technical support staff teach our Air Academy Classes. They know all of the common pitfalls, and more importantly, how to avoid them.
Site Visits
If an issue can not be resolved over the phone, then we'll schedule a site visit to get to the root of the problem.
Our Technical Support Staff can be reached using:
Phone: (952) 918-8000 Ext. 4
Email:
tech.support@minnair.com
Fax: (952) 918-8080 Attention: Technical Support